Frequently Asked Questions
Everything you need to know about shopping for your little miracle.
What sizes do you offer for premature babies?
We specialize in clothing for babies weighing from 1lb to 5lbs, including Micro-Preemie, Preemie, and Newborn sizes to ensure a perfect fit for every stage of development.
Are the fabrics safe for sensitive NICU skin?
Yes, all our garments are crafted from 100% organic cotton or ultra-soft bamboo blends, featuring flat seams and tagless designs to prevent irritation on delicate skin.
Does the clothing allow for medical tubing and monitors?
Absolutely. Our NICU-friendly designs feature plastic snap closures and wrap-around styles that provide easy access for IV lines, monitors, and quick diaper changes without disturbing your baby.
How long does shipping take?
We understand the urgency of your needs. Standard shipping typically takes 3-5 business days, and we offer expedited overnight shipping options for families currently in the hospital.
What is your return policy for preemie clothing?
We accept returns of unworn, unwashed items with tags attached within 30 days of purchase. Please note that for hygiene reasons, items used in a hospital setting cannot be returned.
How should I wash these delicate items?
To maintain softness and integrity, we recommend machine washing on a gentle cycle with a fragrance-free, baby-safe detergent and tumbling dry on low heat.